Returns & Exchanges

At Solaray, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains as effortless as your personal style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the unworn garments with original tags attached into the original shipping packaging or a secure mailer.

• 3.
  Attach Shipping Label

  Download and print the prepaid return shipping label from your email and secure it firmly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange within 5-7 business days.